Internet Sale of Goods Terms and Conditions

Contract The following contract terms and conditions (‘the terms’) should be read before placing an order for products or services (‘the goods’) listed on the website as both you (‘the customer’) and Powerchange Ltd will be legally bound by these terms upon Powerchange Ltd’s acceptance of the customers order. Dispatch of all or part of the goods ordered represents the only legally binding contract between Powerchange Ltd and the customer
Services  Powerchange operates a policy of continued development and reserves the right to amend and update training, coaching, and other products and services at its discretion without notice.
Pricing The total price payable by the customer is calculated from the prices listed on Powerchange Ltd’s website at the time of placing the order in Pounds Sterling (GBP) plus any packaging, handling, delivery or insurance charges that may apply. When applicable, VAT shall be added on the full amount at the current rate.
Payment Payment must be received in full for all goods ordered including any additional charges before the goods can be dispatched to the customer, or services provided, unless otherwise agreed in writing in advance.
Delivery The customer shall notify Powerchange Ltd within 10 days if an order has not been received.
Stock Powerchange Ltd endeavors to hold sufficient stock to fulfill all orders, however if Powerchange has insufficient stock to complete an order it may at its discretion delay shipment, substitute similar goods or may part-ship. If Powerchange Ltd is unable to supply any goods ordered, payment will only be taken for the goods dispatched.
Cancellation An order may be cancelled in writing; by post, fax or e-mail providing the order has not already been dispatched to the customer.
Damaged Goods If the goods received are damaged, deemed faulty or not as ordered the customer must advise Powerchange Ltd within 3 days and return the goods within 21 days by a Powerchange Ltd nominated carrier at Powerchange Ltd’s cost. Powerchange will replace or repair any defective or incorrectly delivered goods at Powerchange Ltd’s cost, or refund the price paid in full within 30 days.
Liability Powerchange Ltd shall not be liable for any loss of profits, inconvenience, consequential or indirect loss or damage or have any liability to pay compensation other than any refund outlined in Clause 7 and 9.
Returns and Refunds Goods can be returned for any reason, providing Powerchange Ltd is advised in writing within 5 days and the goods returned at the customer’s cost within 21 days and received in the same packaging and condition as originally dispatched. Liability and risk for the goods in transit shall be the customer’s responsibility. A refund for the full price paid, less any packaging, handling, delivery and insurance charges applied will then be issued within 30 days.
Insolvency Powerchange Ltd reserves the right to refuse or suspend supply or terminate any credit agreement should debts not be paid when due or if proceedings are instigated against the customer alleging bankruptcy, insolvency or for any other reason.
Force Majeure Powerchange Ltd shall not be liable for any delay or failure to supply goods or for any defect, damage or malfunction to the goods caused by circumstances beyond its control (this includes without limitation, strikes, fire and industrial disputes)
General Powerchange Ltd cannot guarantee the accuracy of information, specifications, pricing, misprints, errors or omissions in any of its published material or any representations or misrepresentations made by company personnel or its agents.
Legal These terms and conditions are governed by the laws of England and Wales only. If any part is deemed invalid or unenforceable the validity and enforceability of all other parts shall not be affected. These terms and conditions do not affect the customer’s statutory rights.
Company details Powerchange Ltd. Registered in England. Company number: 4078556