The Powerchange Code of Conduct

All Powerchange Associates agree to:

1. Be trustworthy, working with integrity, accountability and responsibility, guided by the stated values of Powerchange
2. Protect the dignity and privacy of clients and potential clients as free and equal individuals in accordance with the Powerchange Coaching Agreement and as required by Law
3. Respect the commercial confidentiality and integrity of Powerchange by not divulging business information or using the logo, branding, name Powerchange without the written approval of a Director of the Company
4. Actively support and encourage other Powerchange associates and work for the good of all
5. Promote the understanding and benefits of coaching in general and the good name of Powerchange in particular
6. Comply with both the spirit and the letter of any agreements made with clients, potential clients, professional colleagues and Powerchange
7. Make commercial agreements with clients and potential clients that are clear, fair and will benefit all parties to such agreements
8. Present levels of status, title, competence and experience honestly, without misrepresentation or deception
9. Obtain permission from any client or potential client before releasing their names as referees
10. Personally demonstrate the benefits of regular coaching by continuing to maintain and improve their own professional development in accordance with Powerchange’s current policies
11. Recommend different coaches or resources when these are perceived to be more appropriate to the clients’ needs
12. Advise Powerchange and the client of any apparent conflicts of interests immediately they are foreseen
13. Maintain adequate Professional Liability Insurance, and any other insurances necessary to protect the interests of all stakeholders
14. Gain the consent of parent, guardian or teacher as appropriate before coaching people who have not yet reached their 18th birthday
15. Comply with national and international Law on all matters related to coaching
16. Ensure that all advertisements and promotional materials are in compliance with the requirements of the UK Advertising Standards Authority, making no claims of outcomes that cannot be substantiated
17. Share skills and experience with fellow associates of Powerchange to further increase Powerchange’s body of knowledge, skills and competencies
18. Honour all copyrights, agreements, work, intellectual property, and trademarks giving credit where it is due
19. Use the training, definitions and materials provided by Powerchange as the basis for all coaching procedures, practices and objectives whilst in any way functioning as an associate of Powerchange
20. Provide a free copy of this Code to clients on request.